Brutal review of the Nest thermostat from a UX standpoint:

Not any product can solicit this kind of animosity. The fact that I loved it first is the real fuel here. It’s sort of like a bad breakup: If you really adored the person before the relationship’s end, the finale can be so much more bitter or vicious than if you were apathetic toward the person and things just fizzled. So when my Nest let me down, it didn’t just drop me; it kicked me to the curb.

Ouch.

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